Zurich Insurance Group

cobrand-logo-intelcorp-white

CUSTOMER STORIES Accelerating employees’ access to the latest AI-ready tech

Zurich
Customer - Zurich Insurance Group

Industry - Finance & Insurance

Location - Switzerland

Vision

To ensure its 60,000 global employees have seamless access to digital tools as they work from their homes and from more than 200 corporate sites, Zurich Insurance had to centralize and expedite how it procured, deployed and supported user devices including model selection, sizing, ordering, logistics and subscription management.

Solution

Zurich engaged Dell Technologies for a custom, end-to-end PC lifecycle plan through Dell APEX PC-as-a-Service (PCaaS).** From the Dell Premier portal, Zurich’s global teams choose from more than 70 pre-built, pre-configured system options that include a mix of Dell Latitude laptops, OptiPlex desktops and UltraSharp monitors.

Impact

With APEX PCaaS, devices are regularly refreshed, so staff can use the latest high-performance technologies including generative AI while supporting Zurich’s sustainability goals. Managed refresh cycles avoid disruptions, minimize IT workloads, and provide predictable monthly pricing.

"Dell APEX PCaaS and Dell Premier let each country choose user devices and upgrades…. Devices are factory-configured for their locale."

André Wyss, Global Head of Digital Workplace, Zurich Insurance Group

Zurich Insurance Customer Story Pan Dell video
Zurich Insurance Customer Story Pan Dell video.

Business Results

95% faster device ordering, with processes completed in as little as 30 minutes versus 10 days.
2 hours saved in the setup of every new laptop and desktop.
10,000 devices refreshed each year.
3- to 4-year device refresh cycles ensure employees can use emerging tools including generative AI.
71% recyclable or renewable materials in Dell products meet corporate sustainability goals.

How Zurich Insurance Group Leveraged Dell Technologies

Viewing of 6

Dell APEX PC-as-a-Service

Establish flexible hardware and lifecycle management cycles, and predictable monthly payments.**

Dell Premier

Centralize purchasing from one standard catalog and save time with automation and self-service tools.

Dell Latitude Laptops

Enable seamless work from any location with models that are right-sized to meet users’ requirements.

Dell Device Refresh Management

Simplify client device refreshes with managed forecast and deployment plans—and predictable costs.

Dell Asset Recovery Services

Retire old assets with end-to-end logistics, data sanitization, and resale and recycling services.

Dell Connected Provisioning

Accelerate the delivery of pre-configured devices—with your software—that work right out of the box.
Zurich Insurance Group Promo Wall Image
Zurich Insurance Group Promo Wall Image
Zurich Insurance Group Promo Wall Image